Leave Your Message

Your Reliable Supplier of Industrial Computers

Beijing Kangtai Bokong Technology Co., Ltd. (KTB) has dedicated over 20 years to the industrial computer field. We advocate the core concepts of "Customer First, Teamwork, Embracing Change, Honesty and Trustworthiness, Professionalism and Dedication, and Always Maintain Passion". Guided by these six values as the core of enterprise development, we deeply integrate the characteristics of the industrial computer sector to form a full - chain value system spanning from technological innovation to customer service.

Customer First | Service Comes First

In our company, customer needs always come first. Upholding the concept of proactive service, we consistently stand in the customer's
perspective to deeply understand their requirements. Whether providing professional technical consultation before sales,
customizing exclusive solutions during sales, or ensuring efficient response after sales,
we are committed to achieving a win-win situation for both customers and the company.

Full-Cycle Service Model

  • 183-service2

    Requirement Diagnosis

  • 183-service4

    Solution Customization

  • 183-service3

    Deployment & Implementation

  • 183-service6

    Continuous Optimization

Service Standards

Service Dimension

Core Indicator

Industry Comparison

Fault Response Efficiency

Rapid remote/on - site response

Response speed is better than the industry average

Solution Implementation Effectiveness

High approval rate of customized solutions

Far exceeds the industry average level

Teamwork | Share and Bear Together

We believe that teamwork enables ordinary people to achieve extraordinary accomplishments. Every member actively fosters the team atmosphere and boosts morale.

Through regular team - building activities, such as outdoor expeditions, we overcome challenges together, enhance trust and understanding, and boost team cohesion. In work, departments like R & D, marketing, and after - sales service cooperate closely to drive the successful launch of new products.

Inter - departmental Collaboration Mechanism

Project Collaboration Case

In a certain industrial computer project, the hardware/software/testing teams collaborated fully, synced progress daily, completed 12 certification tests within 3 months, and delivered 15 days ahead of schedule.

Culture-Enabling Practices

Annual Hiking Team-building Activity:

In 2024, our team plans to complete an unforgettable hiking team-building event. To ensure its smooth execution, we will implement an innovative material-sharing mechanism, designed to effectively reduce the loss rate of supplies through mutual support and resource sharing among team members. This mechanism not only minimizes material waste but also enhances collaboration and interdependence among team members, thereby boosting overall team cohesion and its capacity to tackle challenges.

Talent Development System:

Internal Training: Weekly cross-learning sessions among hardware, software, and testing teams, with professional knowledge delivered through in-house classes for peer study and discussion.

External Certification: Engineers, designers, sales staff, finance personnel, purchasers, etc., proactively pursue and hold relevant professional certifications.

Embracing Change | Adaptation, Innovation and Transcendence

We embrace the transformation of industrial technologies with an open mind, staying at the forefront of innovation. When facing internal changes, we respond rationally and regard them as opportunities for growth. The R&D team explores new technologies, such as integrating high-speed communication modules into industrial computers to meet the needs of smart factories.

We encourage employees to contribute innovations, such as improving the interface layout of industrial computers to enhance usability and market competitiveness. By taking the initiative to change and pursue performance breakthroughs, we are committed to providing advanced and reliable industrial computer solutions.

Contact us
Technical Innovation Evidence

5G + Edge Computing Integration: In 2023, we took the lead in launching industrial control computers supporting 5G NR, achieving 20ms low-latency transmission of crane control data in smart port scenarios.

Innovation Incentive Mechanism: The PCIe interface anti-misinsertion design proposed by employees has increased equipment installation efficiency by 35%, saving customers 2.8 million yuan in annual operation and maintenance costs.

R&D Investment Data

The annual R&D intensity reaches 22%, 10 percentage points higher than the industry average.

We possess utility models/software copyrights and design patent certificates.

Industrial PC vs Consumer PC (6)

Honesty and Trustworthiness | The Cornerstone of Industrial-Grade Collaboration

In the field of industrial computers, equipment incompatibility may lead to production line shutdowns, making integrity a key factor in business feasibility. We adopt a "case demonstration+systematic construction" strategy: showcase the economic value of integrity through a medical customer case of zero-markup replacement, implement a triple-audit mechanism to translate integrity into quality standards, and make integrity a core factor for customers to choose us. Third-party research shows that the cooperation conversion rate of customers who learn about our integrity cases increases by 37%.

Integrity Practice Case

01
When a medical imaging customer mistakenly purchased an incompatible model, we proactively proposed a "zero-markup replacement" solution, assumed round-trip shipping costs, and ultimately saw the customer's annual purchase volume increase by 200%.

Compliance System Construction

01

Triple-Audit Mechanism:
Technical Solutions: Reviewed by 3-level engineers;
Commercial Contracts: Double-audited by legal affairs and industry experts;
After-Sales Service: Cases closed only when customer satisfaction reaches 100%.

Our Professional Commitment to Work and Quality

We approach work with professionalism and dedication. Employees love their work, pursue excellence, and commit themselves wholeheartedly.

We value continuous learning, and employees regularly participate in training and seminars to enhance skills. When developing industrial computer products, we strictly control every detail to ensure product quality and reliability. Our goal is to exceed customer expectations, and our products demonstrate our professional commitment.

  • Aerospace Field

    Developed a wide-temperature industrial control computer for a satellite ground station, which passed all environmental tests and has operated zero-fault for 3 consecutive years.

  • Medical Equipment Scenario

    A DICOM interface industrial control computer achieves 400MB/s image transmission and has obtained dual FCC+CE certifications.

  • Professional Talent Matrix

    The team has an average of 17 years of industrial control experience. The employee with the longest industrial control experience has over 22 years of experience.

Always Maintain Passion

Always Maintain Passion

We maintain optimism, never give up in the face of difficulties, and value overall interests over personal losses.

Facing fierce market competition and technical challenges, we never back down. For example, when developing high-performance industrial computers, we encountered technical bottlenecks. However, team members encouraged each other, stayed positive, and after months of hard work, successfully solved the problem and delivered products that met customer requirements. We motivate ourselves to improve performance, firmly believing that with perseverance and passion, we can overcome difficulties and achieve higher accomplishments in the industrial computer field.

  • Documentary of Key Project Cases
    Petroleum Exploration Mainboard Project: Facing the extreme environment of high temperature and vibration, the team carried out debugging for 92 consecutive days. Finally, the mainboard achieved 365 - day fault - free operation in desert working conditions and won the praise of “Industrial Iron Army” from the customer.
  • Achievements Driven by Culture

    Customer Retention Rate: 83%;

    Technology Breakthrough Speed: The development cycle of new functions has been shortened by 40% compared with that 3 years ago.

Choosing KTB means

✔ Reliability verified by a number of patented technologies
✔ Global - covering fast delivery and technical support
✔ Industrial intelligence experience synchronized with first-class international enterprises
The future of industry begins with every reliable choice—Act now. Let's take technology as a bridge to jointly unlock the infinite possibilities of intelligent manufacturing!

Contact our industrial solution experts
Get free customized solution design, and let the technological advantages of KTB precisely match your business needs!

Read more